positive deviance (pd) is an approach to behavioral and social change. It is based on the idea that, within a community, some individuals engage in unusual behaviors allowing them to solve problems better than others who face similar challenges, despite not having additional resources or knowledge. These individuals are referred to as positive deviants.[1][2][3]
* tell us what is already working better than it should in your operation —or what keeps breaking. we will answer with a plan, not a brochure.